FAQ

Frequently Asked Questions

Everything you need to know about transparent energy procurement

Energy brokers act as your agent in the energy market. We analyse your usage, compare offers from multiple suppliers, and negotiate the best rates on your behalf.
Start with visibility. Understanding your energy use is the first step. Baseline Power provides transparent procurement, while Enerlyse offers energy intelligence to identify savings.
Radical transparency. Most brokers hide their commission in the unit rate. Baseline Power shows you exactly what the supplier charges and exactly what we charge. No hidden fees.
Yes. Hawley Energy coordinates the full journey from insight to action. Enerlyse provides intelligence, our Projects team handles delivery, and PowerPacks offers finance.
PowerPacks provides energy project finance with no upfront cost. Whether solar panels, heat pumps, or LED lighting, PowerPacks can fund the installation.
Typically 2-6 weeks depending on your current contract and meter type. We handle the entire process and you will not experience any interruption to supply.
Contract lengths vary by supplier. We typically recommend 12-24 month contracts to balance price certainty with flexibility.

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